Terms of Service

Last updated 31 August 2026

By creating a Cobro account you agree to these terms. They are written to be read, not to hide anything.

1. What Cobro is

Cobro is a software service for licensed property agents in Malaysia to share listings with each other, match client requirements and arrange co-broke deals. Cobro is a tool between agents. It is not a party to any co-broke agreement, commission split or property transaction, and does not guarantee any listing's availability or accuracy.

2. Your account

• One account per agent. Keep your password private; you are responsible for activity under your login.
• Give a real name, agency and REN number. A REN number that fails verification will be marked as such on your listings.
• You must be at least 18 and legally entitled to act as a property agent or negotiator in Malaysia.

3. Your listings and data

• Everything you import stays yours. You grant Cobro only the licence needed to store it, show the pooled parts to other agents, and send it to you in alerts.
• You are responsible for having the owner's authority to market each listing you share, and for keeping listing status current.
• Owner contacts, unit numbers and your leads are never shown to other agents. See the Privacy Policy and the Data Vault notes.

4. Fair use of the pool

Cobro works only if agents trust it. You agree not to:

• Post listings you are not authorised to market, or that are sold, withdrawn or fictitious.
• Use another agent's pooled listing to contact the owner directly, bypassing that agent.
• Scrape, export or copy other agents' pool data outside the service.
• File false reports, farm referral rewards with fake accounts, or harass other agents.

Breaches can lead to listings being pulled, reports being upheld against you, or your account being suspended or deleted.

5. Fees and trial

• New accounts get a free trial (7 days unless a promo or referral code extends it). No card is needed for the trial.
• After the trial, continued use needs a subscription: RM 119 per month or RM 1,188 per year, billed through Stripe. Prices include any applicable tax and may change with 30 days' notice.
• You can cancel any time from Settings. Access continues to the end of the paid period. Fees already paid are not refunded, except where the law requires.
• Complimentary or promotional access can be withdrawn by Cobro at any time.

6. WhatsApp alerts

Alerts are sent to the WhatsApp number in your profile via Meta's WhatsApp Business Platform. Reply STOP to pause them. Delivery depends on Meta and your carrier; Cobro does not guarantee delivery timing.

7. Suspension and termination

We may suspend or delete accounts that break these terms or the law, after reasonable review. You may delete your account at any time by emailing admin@cobro.com.my; export your data first - deletion is permanent.

8. Service and liability

Cobro is provided as is. We work hard to keep it available and accurate but do not promise uninterrupted service or error-free matching. To the extent the law allows, Cobro's total liability for any claim is limited to the subscription fees you paid in the 3 months before the claim. Cobro is not liable for deals that fall through, commission disputes between agents, or losses from information another agent supplied.

9. Governing law

These terms are governed by the laws of Malaysia and the courts of Malaysia.

10. Changes

We may update these terms; material changes will be announced in the app or by email. Continued use after the change means you accept the new terms.

Contact: admin@cobro.com.my